Navigating the SPAN Home App

• Monitor your home's overall power consumption in real-time Watts.

• See the top 5 Circuits in order of power consumption.

• View power flows for Solar and Battery Storage.

• Review how much Battery Storage backup you currently have available to run your "Must Have" and "Nice to Have" Circuits.

• View a breakdown of how you used power in the past week.

View Circuits by Activity, Area, & In Panel

• Activity: Sorts Circuits from most to least power consumption

• Area: Sorts Circuits by home location. You can create and edit Home Areas for groups of Circuits within the App. For example, circuits for Refrigerator, Oven and Dishwasher can be grouped together in the Kitchen Home Area.

• In Panel: View Circuits by physical location in The Panel

Turn Circuits On and Off

• Tap on a Circuit to enter the Circuit details page. Circuits can be turned on and off using the toggle in the top right corner: ⚠️ CAUTION: RISK OF ELECTRIC SHOCK! To perform routine service or maintenance on circuits connected to your Span Panel, confirm that the corresponding circuit breaker is switched to “OFF”. Powering down circuits using Span’s software control should not be considered a suitable off position.

View Each Circuit's Energy Use Over Time 

• Click on the circuit in question and you'll see your usage data.

• See your historical home, grid and battery storage energy consumption, as well as solar production.

• View by Today, Week, Month or Year.

• Explore your data further following instructions here: Downloading Energy Usage Data.

The SPAN Home App gives updates in several different ways: 

• Push Notifications: these updates are shown on your phone even when the SPAN app is not open or active. You can adjust the types of content in settings under Notifications. If you don’t want them at all you can turn off notifications for SPAN in your mobile phone settings.

• App Alerts: these are shown at the top of the flow page (the leftmost icon on the bottom of the app). It has the same if not very similar information to the push notifications. You can adjust the types of content in settings under Notifications.

• Feed: this section displays a running list of all the information that is shown in the push notifications and app alerts. You cannot adjust what is shown here.

• Add New Members

• Manage Your Backup Priorities

• Set Up Your Alexa Integration

• Contact Support

• Access/Change Your Account Settings

• Monitor your home’s current energy usage by grid, battery, and solar power.

• Click on the home, solar, battery, or grid icons for additional energy usage insights.

• View a summary of your current top energy draws.

• Find the Alerts and Settings icons at the top of the screen.

  • Under Settings you’ll be able to adjust your account details and more.

  • Under Alerts, see any important notifications.

Scroll through and click on the hardware icon to get additional data insights or additional options:

• Panel - view breakers (click on a breaker to see energy usage), select “always on” breakers, email yourself a breaker map, rename the panel. 

• Drive - see Drive status (idle, plugged in, or charging) and see monthly usage (click on this to view more data). 

• Solar - see solar status (idle or producing) and daily usage (click on this to view more data). 

• Battery - see battery status (idle, discharging, or charging), battery state of usage, and time from full to empty based on current backup priority settings (tap on either data set for more energy usage data). 

If you don’t have a specific hardware type, tap on the icon to learn more about getting it.

Find key features/settings to help you better understand and balance your energy usage:

• Panel control - navigate to your breaker page where you can see individual breaker usage data, rename, or turn off your breakers.

• Battery priority - view your grid status (normal or outage), see how long your battery will last based on a full or current battery charge, and set backup priorities for each breaker. 

  • ⚠️ CAUTION: RISK OF ELECTRIC SHOCK!
    To perform routine service or maintenance on circuits connected to your Span Panel, confirm that the corresponding circuit breaker is switched to “OFF.” Powering down circuits using SPAN’s software control should not be considered a suitable off position.

• SPAN PowerUp™️ - learn what PowerUp is, see what’s happening during a PowerUp event, and adjust which circuits will be paused first during a PowerUp event.