What to know before adding battery backup to your SPAN panel
- SPAN is designed to replace the critical loads panel in a battery backup system.
- SPAN is compatible with the following backup systems:
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- LG Chem RESU and SolarEdge Energy Bank (with SolarEdge Energy Hub Backup Interface)*
*SPAN can be paired with up to 2 Energy Hub inverters - Tesla Powerwall and Powerwall+ (with Backup Gateway 1, Backup Gateway 2, or Backup Switch)
- FranklinWH aPower (with aGate)
- Enphase IQ Battery (with Enphase IQ System Controller 1 and 2)*
*Enphase IQ Battery compatibility requires SPAN Remote Meter Kit accessory
- LG Chem RESU and SolarEdge Energy Bank (with SolarEdge Energy Hub Backup Interface)*
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- As part of an installation with battery storage systems, SPAN requires either a wired communications connection to the battery system (LG, SolarEdge, Tesla) or SPAN Remote Meter Kit (Enphase) to ensure robust functionality during an outage.
Preparation
Provide the appropriate one-page Battery Addition Guide to your installer before installation day so they know what to expect. If they have any questions, please direct them to contact SPAN Support.
Adding Tesla Powerwall Storage to SPAN
Adding SolarEdge Energy Hub Storage to SPAN
Adding Enphase IQ Battery Storage to SPAN
Make sure your installer knows that you’ll need a hardwired communications cable between SPAN and your backup system or SPAN Remote Meter Kit so it can be included in the scope of work, and they come prepared with the right materials.
Installation Day
Before your installer leaves (if they are not a SPAN-Authorized installer), be sure to get the following information from them and submit it to support@span.io:
SYSTEM | REQUIRED INFORMATION |
Enphase* |
|
FranklinWH |
|
SolarEdge |
|
Tesla |
|
SPAN Support will use this information to enable battery backup features in your SPAN Home App within 1 business day of receiving the request.
*For Enphase Customers: After the battery system is added, you’ll see a banner at the top of your SPAN Home App saying “Battery calibration in progress.” Click this and fill out the requested information (using your Enphase App) and you’ll begin seeing your battery data reflected in the SPAN Home App.