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Emergency Reconnect

  • Updated

If you accidentally turn off your circuit containing your wifi router, your SPAN Panel may lose internet connection and leave you unable to control your Panel. There are also some rare scenarios where you need to tell your panel to reconnect to the grid.


Both can be resolved using the EMERGENCY RECONNECT setting in your Home App. This function connects all circuits in your panel to grid power and attempts to reconnect to your wifi network.

  1. Navigate to SHORTCUTS
  2. Choose ALL SETTINGS
  3. Select EMERGENCY RECONNECT
  4. Follow the onscreen prompts to select your WiFi network
    * You may need to enter your WIFI password if prompted

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