Certain types of loads should be continuously powered to ensure that a smooth backup experience and consistent internet connection, even during an outage. For example, circuits with essential items such as an internet router, modem, smoke alarms, or surge protector should be marked Always On.
It is especially important that your Always On Circuits are correctly selected to ensure your Panel always maintains an internet connection.
Your installer will select your Always On Circuits during commissioning. If you ever move your router to a different circuit, you can update the Circuits in the SPAN Home App:
- Navigate to SETTINGS
- From here, select ALL SETTINGS
- Under Settings, select ALWAYS-ON CIRCUITS
- Select the Circuits you want identified as those which have an internet connection
- Make sure to SAVE CIRCUITS