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Locating your SPAN Panel Part and Serial Number

  • Updated

When seeking Service or Support from SPAN or a SPAN-authorized Installer, you may be asked to provide the part number and unique serial number of your SPAN Panel.


SPAN Panels have Part # beginning with "1-00800" for GEN2 Panels or "1-00200" for GEN1 Panels. 

SPAN Panel Serial # begins with either 'NT' or "NJ" and is followed by 9 digits in the following format: NT-XXXX-XXXXX or NJ-XXXX-XXXXX.

Your SPAN Panel's unique serial number can be found in two places:

  1. On the label inside of the SPAN Panel door. This label also includes the part number.
  2. In your SPAN Home App:
    ShortcutsAll Settings > Scroll down to the third section Panel and click on Software and Serial