For some homeowners, more than one SPAN Panel may be needed if they have a high number of circuits or a larger electrical service level: Do I need more than one SPAN Panel?
When this happens, each SPAN Panel will report data separately within the SPAN Home App:
- Circuits from individual SPAN Panels are not able to be mixed into groups.
- A single backup battery can be connected to only one SPAN Panel. We recommend locating all essential backup loads on the backed-up SPAN Panel. SPAN Support is happy to provide installation recommendations for this configuration.
- SPAN sub-Panels will be shown as a single Area.
Because of some of these limitations, you will need to switch between each of the Panels using your SPAN Home App. This will allow you to view energy insights and power flows for each SPAN Panel individually, and turn the circuits in each Panel off or on.
Depending on the SPAN Panels you have, the steps for switching between them within the SPAN Home app will differ:
Not sure which panel you have? Check out this article: How do I know which SPAN Panel I own?
Switching Between SPAN Panel MAIN 32 Panels
Open the SPAN Home App and go to “Settings” and then all “Settings.” You’ll see all of your panels listed, click on the one you’d like to see and the app with update to show you the chosen panel’s data:
Switching Between SPAN Panel MAIN 16/40 or SPAN Panel MLO 24/48 Panels
Open the SPAN Home App and click on the panel’s name in the upper left corner of the screen. You’ll see a list of your panels appear. Click on the one you’d like to see and the app will update to reflect this:
What if I have two or more different SPAN Panel models?
SPAN Panel MAIN 32 is not compatible with SPAN Panel MAIN 16, 40 or SPAN Panel MLO 24, 48. If you have a SPAN Panel MAIN 32 and one of our other panel models, you will have a unique SPAN Home App experience for each panel and will require a separate login for each.
If you have not had your panels installed yet, we recommend that you work with your SPAN Authorized installer to determine which panel best meets your project needs.